MYROKET PRIVACY POLICY
Last Updated January 1, 2025
Welcome to MYROKET. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the MYROKET mobile application.
- Information We Collect
We collect information to provide better services to all our users:
- Personally Identifiable Information: Full name, email address, phone number, and shipping address (if required for transactions).
- Account Information: Username, password, and account preferences.
- Technical Data: IP address, device type, operating system version, and unique device identifiers.
- Location Data: If you give us permission, we collect location data for [specify reason, e.g., tracking shipments or finding nearby services].
- Usage Data: Information about how you interact with MYROKET features.
- Use of Information
The information we collect is used to:
- Manage and verify user accounts.
- Process transactions and services available in the app.
- Improve the performance, features, and functionality of the app.
- Send service updates, security alerts, and support messages.
- Marketing and promotional purposes
(only if you agree).
- Device Access Permissions
To optimize the app’s functionality, MYROKET may request the following access permissions:
- Camera: To take a profile photo or scan a QR code.
- Storage/Gallery: To upload documents or images.
- Location: For GPS-based features.
- Notifications: To send real-time updates.
- Data Sharing with Third Parties
We do not sell your personal data. We only share information with:
- Service Partners: Third parties who assist us in the operation of the app (such as payment gateway providers, delivery services, or data analytics providers like Firebase).
- Legal Compliance: When required by law or to respond to valid legal process.
- Data Security
We use industry-level encryption and security procedures to protect your data. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
- Data Deletion
You have the right to request deletion of your account and personal data at any time through the in-app settings or by contacting our customer service at customercare@myroket.com.
TERMS AND CONDITIONS OF USE
- General Terms
By downloading or using MYROKET, you automatically agree to these terms. If you do not agree, please stop using this application immediately.
- User Eligibility
You must be at least 18 years of age (or the age of majority under applicable law) to create an account independently. Users under that age must be under the supervision of a parent or guardian.
- Restrictions on Use
You agree not to:
- Copy, modify, or attempt to hack the source code of the application.
- Use the application for any illegal or unlawful purpose.
- Upload content containing viruses or other malicious code.
- Intellectual Property Rights
All content, logos, graphics, and code within MYROKET are the exclusive property of PT. HRL Bisnis Indonesia (MYROKET) and are protected by intellectual property laws.
- Disclaimer
The MYROKET application is provided “as is.” We do not guarantee that the application will always be free from interruptions, delays, or technical errors caused by factors beyond our control.
- Changes to Terms
We reserve the right to change this Privacy Policy and Terms & Conditions at any time. Continued use of the application after such changes constitutes your acceptance of the new terms.
CONTACT US
If you have any questions regarding this document, please contact:
- Email : customercare@myroket.com
- Whatsapp : +6282240404364
